Overview

Overview

Zoho Bookings is an online appointment scheduling tool that helps you automate and manage customer bookings, staff calendars, and service availability. It's ideal for businesses that rely on meetings, consultations, or service appointments — such as salons, trainers, consultants, support teams, and more.

It syncs with your calendars (Zoho/Google/Outlook), sends automated reminders, and allows clients to self-schedule appointments, saving you time and reducing no-shows.

🔑 Key Features of Zoho Bookings

📅 1. Online Appointment Scheduling

  • Clients can book time with your team through a branded booking page.

  • Set working hours, break times, holidays, and availability rules.

  • Offer one-on-one, group, or resource-based bookings.

👥 2. Staff Management

  • Assign bookings to specific team members.

  • Auto-assign based on availability or round-robin logic.

  • Let each staff member sync their personal calendar (Zoho/Google/Outlook).

🕐 3. Real-Time Availability

  • Prevent double-booking with calendar sync.

  • View your availability across all services in one dashboard.

  • Add buffer time between meetings automatically.

✉️ 4. Reminders and Notifications

  • Send email and SMS confirmations and reminders.

  • Customize messages for rescheduling, cancellations, and follow-ups.

  • Reduce no-shows with automated alerts.

💳 5. Online Payments

  • Accept payments at the time of booking via Razorpay, Stripe, PayPal, and more.

  • Set partial or full payments.

  • Automate invoice creation with Zoho Books integration.

📱 Mobile Access

Use the Zoho Bookings app on iOS and Android to:

  • View upcoming appointments.

  • Check in or cancel clients.

  • Manage schedules on the go.

🔌 Integrations

Zoho Bookings works seamlessly with:

  • Zoho CRM – Automatically create or update contacts and leads.

  • Zoho Calendar, Google Calendar, and Outlook – Sync staff availability.

  • Zoho Meeting or Zoom – Add meeting links to virtual bookings.

  • Zoho Flow – Automate booking-related workflows with other apps.

🎥 Watch: Zoho Bookings Overview Video

This video provides a quick tour of Zoho Bookings, showcasing how to set up services, manage calendars, and streamline customer scheduling.


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