Zoho Mail Roles and Privileges

Zoho Mail Roles and Privileges

Change the Super Admin

🧭 Step-by-Step Guide
1. Log in to Zoho Mail Admin Console
      đź”— Go to Admin Console
2. Navigate to Roles
  1. In the left pane, click Security & Compliance.
  2. Select Roles and Privileges.
3. Access Super Admin Settings
  1. Under Roles, click Super Administrator.
  2. Click Change Super Administrator.
4. Choose a New Super Admin
  1. A pop-up will list all eligible Admins.
  2. Click Change next to the Admin you want to promote.


5. Authenticate and Confirm
  1. Enter your password to authenticate.
  2. Click Assign.
6. Re-authenticate Session
  1. You’ll be prompted to verify your identity again for security.
  1. Once confirmed, the selected Admin becomes the new Super Admin.

Change Role of a Zoho Mail Member

You can change the Role of any user to admin and admin to a user.

  1. Log in to Zoho Mail Admin Console.
  2. Navigate to Users in the left pane, and click on the user you want to change from User to Admin.
  3. Click the Edit icon in the Role field under the Personal Information section.
  4. Select one of the listed roles you would like to assign to the user.
  5. Once done, click Update.Alternatively, users can be assigned to the role of admins by navigating to the Security & Compliance > Roles and Privileges > Roles. Admin can select one of the listed roles and assign it to the specified user by clicking the + Assign button in the right pane. Search bar available next to the Assign button can be used to search for a specific user within the desired admin role.

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