How to Release Emails from Quarantine in M365

How to Release Emails from Quarantine in M365

🔹 Step-by-Step to Release Quarantined Emails:

  1. Go to the Quarantine Portal
    Visit: https://security.microsoft.com/quarantine

  2. Sign in with your M365 credentials.

  3. You'll see a list of quarantined messages. Use filters to narrow down results (e.g., subject, sender).

  4. Click on the email you want to release.

  5. In the preview pane, click “Release message”.

  6. (Optional) Check “Report as false positive” if the email is mistakenly flagged.

  7. Confirm the action. The email will be delivered to your inbox.

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